We run your ITso you canfocus on business.

We gained an IT team without having to hire one.

With 40 staff and no in-house IT person, we needed someone to take ownership of our laptops, Microsoft 365 accounts and everyday support. DEFA Core gives us that coverage for less than the cost of one full-time hire. Their monthly report shows exactly what they handled, so I always know what is being done.

DEFA helped us stop the wrong projects and deliver the right one.

Our previous IT review left us with a document nobody used. DEFA Consult spent three days with our team, challenged our priorities and explained why two of our five projects should stop. They then arranged the remaining three around our student intake, and we completed the first project within the same term.

Our suppliers get the access they need, not access to everything.

We could not stop a production line to place supplier equipment inside our control network. DEFA Hub uses Twingate so each engineer connects only to the machines approved for them. DEFA’s licensed penetration-testing work also gives us documentation we can retain in our audit file.

We stopped managing three IT suppliers and got back to running the business.

Putting cloud, support and security with one provider initially felt risky. DEFA made the arrangement transparent with an exit clause from day one and a monthly report showing what we pay for and use. When our Kuala Lumpur office lost connectivity, one team owned the issue from start to finish. We no longer waste time deciding which supplier is responsible.